For queries & policy questions

• 0800 0778367

  Telephone lines are open Monday to Friday 9am – 5pm excluding Public Holidays

• home.admin@axa-assistance.co.uk

• By post

  British Gas WLRP AXA Assistance UK Ltd 106-118 Station Road Redhill Surrey RH1 1PR

• For claims

  0800 0778367 - telephone lines are open 24 hours per day, 7 days per week *We may record calls for training and monitoring purposes.